Privacy policy

TryDarts Privacy Policy

Version: 2026-05-18

This Privacy Policy explains how TryDarts collects, uses, stores, and protects your personal information when you use our website or services.

Website: TryDarts.co.uk

Business address:
8 Chaffinch Way,
Holbeach,
Lincolnshire,
PE12 7FG

Contact email: info@trydarts.co.uk

1. Who We Are

Throughout this policy, “TryDarts”, “we”, “our”, or “us” refers to TryDarts.

We are responsible for controlling and processing your personal information collected through our website and services.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide

Including:

  • name;
  • billing address;
  • delivery address;
  • email address;
  • phone number;
  • payment details;
  • order information;
  • valuation submissions;
  • communications sent to us.

2.2 Technical Information

Including:

  • IP address;
  • browser type;
  • device information;
  • operating system;
  • pages visited;
  • website usage data;
  • cookies and analytics data.

2.3 Transaction Information

Including:

  • products purchased;
  • valuation requests;
  • payment status;
  • delivery and tracking information;
  • return history.

3. How We Use Your Information

We may use your information to:

  • process and fulfil orders;
  • provide customer support;
  • process valuation requests;
  • arrange delivery and returns;
  • prevent fraud and misuse;
  • verify transactions;
  • improve our website and services;
  • comply with legal obligations;
  • contact you regarding orders or account activity;
  • send marketing communications where permitted.

4. Marketing Communications

4.1 If you subscribe to our mailing list or consent to marketing, we may send:

  • promotional emails;
  • product updates;
  • offers;
  • business updates.

4.2 You can unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us.

5. Sharing Your Information

We may share personal information with trusted third parties where necessary, including:

  • payment providers;
  • delivery companies;
  • website and ecommerce providers;
  • fraud prevention services;
  • professional advisers;
  • legal or regulatory authorities where required by law.

We do not sell your personal information to third parties.

6. Payment Information

6.1 Payment transactions are processed through third-party payment providers.

6.2 We do not store full payment card details on our systems.

7. Cookies and Analytics

7.1 Our website may use cookies and similar technologies to:

  • improve website functionality;
  • analyse traffic and usage;
  • remember preferences;
  • support advertising and marketing.

7.2 By using our website, you consent to the use of cookies where permitted by law.

7.3 You may control cookies through your browser settings.

8. Data Retention

8.1 We retain personal information only for as long as reasonably necessary for:

  • business purposes;
  • legal obligations;
  • fraud prevention;
  • dispute resolution;
  • tax and accounting requirements.

8.2 We may retain transaction records and communications where reasonably necessary to protect our business interests.

9. Data Security

9.1 We take reasonable measures to protect personal information from:

  • unauthorised access;
  • misuse;
  • disclosure;
  • loss;
  • destruction.

9.2 However, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, you may have rights including:

  • access to your personal information;
  • correction of inaccurate information;
  • deletion of personal information;
  • restriction of processing;
  • objection to processing;
  • withdrawal of marketing consent.

To exercise your rights, contact:
info@trydarts.co.uk

11. Fraud Prevention and Verification

11.1 We may use personal information for fraud prevention, identity verification, and security monitoring.

11.2 We reserve the right to refuse transactions or services where fraudulent or suspicious activity is suspected.

12. Third-Party Services and Links

12.1 Our website may contain links to third-party websites or services.

12.2 We are not responsible for the privacy practices or content of third-party websites.

13. Children’s Privacy

13.1 Our website and services are intended for individuals aged 18 or over.

13.2 We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

14.1 We may update this Privacy Policy from time to time.

14.2 The latest version will always be available on our website.

15. Governing Law

15.1 This Privacy Policy is governed by the laws of England and Wales.

© TryDarts 2026